Contact - CareJoy Pure

CareJoy Pure Brand Story

CareJoy Pure was born from a deep commitment to health and purity, dedicated to delivering safe, convenient water solutions for every home. Our journey began with a simple belief: clean water is the foundation of a healthy life. With six thoughtfully designed water purifiers for faucets and showers, CareJoy Pure blends advanced filtration technology with user-friendly innovation to provide pure, refreshing water. From cooking and washing to bathing, our products remove chlorine and impurities while protecting skin and hair from dryness and irritation. Each purifier reflects our eco-conscious ethos, featuring minimalist packaging and easy installation for both home and travel. More than just water filters, CareJoy Pure is your partner in wellness, embodying our promise of “pure water, pure care.”

Have Any Questions?

Frequently Asked Questions

What’s the Order Processing Time?

We’ll process your order within 1–2 business days.

How long will it take for the CareJoy Pure filter to arrive?

Your order typically arrives in 5-10 business days. Although delivery times may vary, rest assured we’ll promptly assist if your package doesn’t arrive by day 10. Contact our support team at support@carejoypure.com for tracking help.

Is CareJoy Pure Filter compatible with my sink?

Our water filter is compatible with 98% of commercial sinks and comes with multiple adapters included in the package. For compatibility details, refer to the faucet guide below:
Remove the Aerator: Use a wrench to detach the aerator from your faucet. If it’s too tight, try using your hand or pliers.
Install the CareJoy Pure Filter: After removing the aerator, screw the CareJoy Pure Filter onto the faucet by twisting it clockwise. Measure the faucet threading beforehand to ensure a proper fit.
Use an Adapter if Needed: If your sink requires an adapter, select the correct size from the included options and attach it. Some sinks may not need an adapter.
Adapter Compatibility: The CareJoy Pure Filter includes several adapter sizes to fit various sink specifications. Choose the appropriate one to prevent leaks.
Secure the Filter: Tighten the filter by hand until snug to avoid leakage. Do not over-tighten, as this could damage the product.